Terms of service

Effective Date: August 25, 2025

Welcome to AWsoul. These Terms of Service (“Terms”) govern your use of our website, services, and purchases. By accessing or using our site, you agree to these Terms. If you do not agree, please do not use our website.

1. General Information

  • AWsoul is an online store specializing in car accessories.

  • By using our website, you confirm that you are at least 18 years old or using it under the supervision of a parent/guardian.

  • We reserve the right to update, change, or replace any part of these Terms at any time. Updates will be effective once posted on this page.

2. Products & Orders

  • All product descriptions, images, and prices are subject to change without notice.

  • We strive for accuracy but do not guarantee that all product details are error-free.

  • By placing an order, you agree to provide complete and accurate billing, shipping, and payment information.

  • Orders may be canceled or refused if fraud, unauthorized transactions, or errors are suspected.

3. Pricing & Payments

  • All prices are displayed in U.S. Dollars (USD).

  • We accept major credit/debit cards, PayPal, and other secure payment options.

  • AWsoul reserves the right to change product prices or apply discounts at any time without notice.

4. Shipping & Delivery

  • Shipping times vary depending on location and product availability. Estimated delivery times are provided at checkout.

  • AWsoul is not responsible for delays caused by carriers, customs, or unforeseen events.

  • Risk of loss passes to you once the product is delivered to the carrier.

5. Returns & Refunds

  • We accept returns within [X days] of delivery for unused and undamaged products.

  • Certain items (e.g., clearance products, gift cards) may not be eligible for return.

  • Refunds will be processed to the original payment method once the returned item is inspected.

  • Shipping fees are non-refundable unless the return is due to our error.

6. Account Responsibility

  • If you create an account, you are responsible for maintaining confidentiality of your login details.

  • You agree to notify us immediately if you suspect unauthorized use of your account.

7. Prohibited Uses

You may not use our website or services for:

  • Any unlawful purpose.

  • Attempting to hack, disrupt, or exploit the website.

  • Distributing harmful software or engaging in fraudulent activities.

  • Violating intellectual property rights of AWsoul or third parties.

8. Limitation of Liability

  • AWsoul shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products.

  • All products are used at your own risk, and AWsoul is not responsible for improper installation or misuse.

9. Intellectual Property

  • All content on this website (logos, images, text, design, trademarks) is the property of AWsoul and protected under copyright and trademark laws.

  • You may not copy, reproduce, or distribute any material without prior written permission.

10. Governing Law

These Terms are governed by the laws of the United States. Any disputes will be resolved in the courts of Virginia.

11. Contact Us

For questions about these Terms, please contact us:

📧 Email: info@awsoul.com
📞 Phone: +1 804 585 4966